At a chemical plant, quarterly hotfixes and Microsoft security patches aren’t just routine—they’re essential. Staying current protects the Distributed Control System from performance issues and cybersecurity threats that could disrupt production and safety.
While some customers handle patching themselves, most simply don’t have the time—or the margin for error. If something goes wrong, recovery takes even longer. At one plant in Upstate South Carolina, engineers rely on R.E. Mason’s Lifecycle Services team to keep their DCS updated every quarter.
Rapid Response. Relentless Expertise.
With no access to make engineering changes, the clock started ticking. Every minute meant increased risk to operations, safety, and productivity. R.E. Mason’s Lifecycle Services team mobilized immediately.
Read the full success story to see how a service agreement provided business-saving intervention.
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