Main Office (704) 375-4464

Why participate in the REM User Exchange?

This no charge event provides a learning environment for professionals in process manufacturing and power industries.

  • Meet many of the customer care associates that provide support to you and your company.
  • Get a better understanding of how others are improving efficiency and reducing costs.
  • Increase your knowledge of new products and technologies to help your business improve operations and increase productivity.

Our goal is to help you run a safe, reliable and efficient operation.

When and Where is the event?

For your convenience you can attend in either RE Mason’s Offices in Richmond, VA, or Charlotte, NC

May 15 all day & May 16 am only

RE Mason Company
1726 North Graham Street
Charlotte, NC 28206


View Larger Map

May 17 all day & May 18 am only

RE Mason Company
5101 Craig Rath Blvd.
Midlothian,VA 23112



View Larger Map


What Tracks and Topics are covered?

Reliability Management

  • IIot (Industrial Internet of things) Adoption
  • Plantweb Optics
  • AMS Device Manager
  • TREX Device Communicator
  • Workshop – Condition Based Monitoring

Automation Systems

  • DeltaV Cybersecurity
  • DeltaV Smart Commissioning
  • DeltaV PK Controller
  • DeltaV Mobile
  • Safety Instrumented Systems
  • Custom DeltaV System
  • Workshop – DeltaV Configuration

Industrial Valves

  • Isolation Valves
  • KTM Ball Valves
  • High Pressure Valves
  • DVC Monitorization
  • PRV (Pressure Relief Valves)
  • Total Tank Management
  • Assemblies & Repairs
  • Workshop – DVC Settings

Frequently Asked Questions:

How do I convince my boss?

To convince your boss of the value of this event, consider the following:

  • 56% of attendees return year after year. That says a lot about the recognized value.
  • You get the opportunity to learn from the success and failures of others.
  • You learn the latest best practices and technologies to help solve some of your most nagging challenges.
  • The event is FREE and includes meals during the event. You only pay for lodging if needed and any travel expenses.

Maybe you should bring your boss.

What industries are represented?

Industries represented at past events are:

  • Biofuels
  • Chemical
  • Food & Beverage
  • Natural Gas
  • Gasification
  • Hydrocarbons
  • Life Sciences
  • Metals & Mining
  • Non-Nuclear Power
  • Nuclear Power
  • Pulp & Paper
  • Textiles
  • Tires
  • Tobacco
  • Water & Waste
What Hotels are Recommended?

For a limited time, the following hotels in Charlotte have some rooms if they are booked quickly:

Fairfield Inn & Suites Uptown – 704-372-7550
201 S. McDowell Street (28204)
REM rate is $139 (includes full breakfast buffet and garage parking)
**Reservation Cutoff Date is Thursday, April 19, 2018**

Book at Farifield by Clicking Here.

Hilton Garden Inn I-77 North (Exit 18) -704-597-7655
9315 Statesville Road (28269)
REM rate is $139 (includes full breakfast)
**Reservation Cutoff Date is Monday, April 23, 2018**

Book at Hilton Garden by Clicking Here.

Courtyard by Marriott University Place – 704-549-4888
333 West W.T. Harris Boulevard (28262)
REM rate is $149 (does not include breakfast)
**Reservation Cutoff Date is Monday, April 23, 2018**

Book at Courtyard by Clicking Here.

For a complete list of hotels close to our offices in Richmond or Charlotte, visit our Contact Us page.

Can I attend more than one track?


We know many of our attendees work and manage others across a wide spectrum of topics.

Pick the sessions that provides you with the most value.

How much does it cost?

The event is FREE.

You pay only for lodging if needed and any travel expenses.

During the event, all meals are included. This includes a continental breakfast each day as well as lunch & dinner on the first day.

Who should attend?

Previous attendees have included

  • Automation Engineer
  • DCS Controls Manager
  • E&I Engineering Manager
  • E&I Maintenance Engineer
  • E&I Supervisor
  • Process Control Engineer
  • Reliability Specialist
  • I&E Team Leader
  • I&E Tech
  • Process Automation Engineer
  • Process Controls Manager
  • Purchasing
  • Manager, Computer Validation
  • Manufacturing Superintendent
  • Maintenance Supervisor
  • Manager Cyber Security
  • Plant Engineer
  • Process Improvement Engineer
  • Reliability Manager
  • Project Manager
Can I just come to part of the event?


You are welcome for all or any part of the Event.

Just register and let us know your plans.

Is there free Wi-Fi access?


We know many of you need to stay in contact with your operation.

You will receive a guest login to our network when you arrive.

Register for User Exchange